Enterprise Grade information Security

    Confidentiality and Security

    At Maven International, we take the confidentiality and security of our clients’ information and data very seriously. Our commitment to maintaining the highest standards is evident in our adherence to ISO 17100 standards for confidentiality. We ensure that documents are deleted from our archives and servers either immediately or within 30 days, based on client preference. 

    Our secure client portal bypasses email for file transfers, delivering files securely to translators and revisers. 

    Our centralized project management platform is connected to the client portal, ensuring all submitted files are shared with vendors exclusively through this secure system. Our portal, ISO certified for information security management (ISO/IEC 27001:2013), ensures the highest level of data security.

    This secure ecosystem includes the client portal, internal project management system, and vendor portals, all interlinked. Documents uploaded for translation are shared directly with translators and reviewers, completely bypassing email. Translators upload completed files back into the system via their portal. 

    Our translation project management system is SOC II compliant. 

    GDPR Compliance

    Our portal enables us to comply with GDPR legal requirements. The regulation’s provisions are upheld through functionalities such as:

    • Allowing clients and vendors to access and modify personal data via the client and vendor portals.
    • Erasing personal data from the portal upon request by the data owner (client, vendor, or employee).
    • Tracking consents from clients and vendors for processing their personal data.

    Additional Security Measures

     Additionally, we enforce strict NDAs and information security protocols signed by all employees. Every vendor is required to sign NDAs and, if necessary, project-specific NDAs to ensure comprehensive protection of all client data.

    By implementing these measures, we strive to offer unparalleled security and confidentiality for all your translation needs.