Professional translation and interpretation services in Kuala Lumpur, Malaysia

Terms of services

Your privacy is important to us. It is Maven International’s policy to respect your privacy regarding any information we may collect from you across our website, and other sites we own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

The client’s and translator’s portals are both in compliance with ISO/IEC 27000 Information Security Management quality standard. Please contact us if you wish to know more about this. 

This policy is effective as of 1st January 2020.

1. About cookies

1.1       A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

1.2       Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

1.3       Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

2. Cookies that we use

2.1       We use cookies for the following purposes:

(a)        authentication – we use cookies to identify you when you visit our website and as you navigate our website (cookies used for this purpose are as supplied by Google Analytics)

(b)        analysis – we use cookies to help us to analyse the use and performance of our website and services (cookies used for this purpose are as supplied by Google Analytics)

3. Cookies used by our service providers

3.1       Our service providers use cookies and those cookies may be stored on your computer when you visit our website with your consent.

3.2       We use Google Analytics & Hubspot to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website.

Google’s privacy policy is available at:

Hubspot privacy notice:

4. Managing cookies

4.1       Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about cookies via these links:

The content of the website is protected by international copyright and owned by Maven International SOLUTIONS LLC, Use of the website means acceptance of all Terms of Use, Legal & Copyright Notices.

All terms, statements, policies and practices inclusive and applicable to all websites owned by Maven International LLC, including, but not limited to, domain names, content, branding, intellectual property, business identity, personal identity, text, images, site access statistics, names, logos, of any owned or associated, including, but not limited to, all other domains, copyright, and/or trademark property of Maven International LLC owner associates.

The brand name “Maven International”, its logo, designs, website’s content, graphic images it contains and the service: “360 Degree Linguistic Support” are trademarked and only the following entities are licensed to use them in the respective countries:

MAVEN INTERNATIONAL SDN BHD (1031478-D) (registered in Malaysia)  MAVEN İNTERNATIONAL DANIŞMANLIK LIMITED ŞIRKETI (040785-5) (registered in Turkey) Sharjah, UAE, MAVEN INTERNATIONAL SOLUTIONS LLC (2326469.01) (registered in UAE)